Privacy Policy


Effective Date: Aug 26, 2026

Welcome to www.rz-clean-seal.com ("the Website"), operated by Hey Safe Cleaning Solution Ltd. ("we," "us," or "our"). At Hey Safe Cleaning Solution Ltd., we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website or interact with us through other means. By using the Website, you agree to the practices described in this Privacy Policy.

Our Commitment to Your Privacy:

At www.rz-clean-seal.com, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:

What We Do with Your Information:

We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when absolutely necessary and in accordance with the law. Your trust is important to us, and we're committed to maintaining the confidentiality and integrity of your personal data.

Information We Collect

Personal Details

We may collect personal information, including but not limited to your name, email address, and phone number, primarily when you make purchases on our Website. Please note that if you purchase our products through third-party platforms, we may not have access to this information.

Types of Information We Collect

In the past year, we have collected the following types of information:

Text Marketing and Notifications

How We Collect Your Information:

When you use our Messaging Service, we gather various details from you. This includes:

Chatbot Interaction

If you use our chatbot, we may collect information related to your interactions with the chatbot and any information you provide during those interactions.

IP Address and Other Automatically Collected Information

We collect general information about your visits to our Website, including the date and time of your visit, your geographic location, and your browsing activities. This information helps us enhance your experience on our Website.

Chatting on Our Website

Our Website features a chat tool that allows you to interact with automated helpers or real representatives. We may retain chat conversations for record-keeping purposes. Your usage of the chat implies consent to recording.

"Do Not Track" Browser Setting

Where available, you may choose to enable an online tool that automatically communicates your opt-out preferences, such as the Global Privacy Control ("GPC"). When detected, we will process such signals as a valid request to opt out.

Upon receipt of your request, we will endeavor to honor it based on the information that we collect and maintain.

Exercising your rights does not require you to create an account with us.

Giving Us Permission to Use Your Info

By providing us with your personal information, you grant us permission to use and share it as outlined in this Privacy Policy.

Age Limit and International Use

Our Website is intended for users aged 18 and older. We do not knowingly collect information from individuals under 18. Using our Website from outside the U.S. implies consent for data transfer across borders.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian, United States or European laws. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian, United States and European privacy legislation.

How We Use Your Info

The basis for personal data processing, as required by GDPR, is consent.

We use your personal information, with your consent for various purposes, including:

We may contact you for essential updates, security, or account-related matters. If you wish to unsubscribe from emails or messages, please let us know.

Choosing Your Communication Preferences

We respect your communication preferences. You can:

Remember, other ways of opting out won't be recognized. Standard message and data rates may apply. For help, text "HELP" to the number from which you received the messages, or contact us directly for more information. To unsubscribe, please follow these steps.

They can email and let us know

Getting Texts from Us

When you opt-in for marketing texts, you agree to receive promotional messages. The frequency of these messages varies, and you can opt-out anytime. Standard messaging rates may apply; check with your phone provider.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Hey Safe Cleaning Solution Ltd.

Unit 2a Brindley Way, Wakefield, West Yorkshire, WF2 0XQ

info@heyservicegroup.co.uk

01924 856 390